Hurricane Florence Recovery

Carolina Strong!!! We are beyond grateful for the heroic acts of first responders who continue to risk everything to help our community.

Our thoughts & prayers are with everyone in the area working on repairs and recovery after Hurricane Florence. We will rebuild & recover together!

Coastal Carrier Moving & Storage has several trucks running to aid in local recovery efforts. Although, we are not back to 100% operational, we have trucks & crews working in areas that are accessible. To arrange a move you can contact us at or call us at 1-866-392-5422.

Check out some helpful resources and tips on recovering from the aftermath of Hurricane Florence below.

To get FREE removal of trees, installation of tarps on roofs, etc. call NOW 800-451-1954

Homeless, Hungry, Stranded OR NOT SURE where to turn, call 211- Information Referral Service.

Post Hurricane: how to best deal with FEMA, Homeowners Insurance, NO INSURANCE, Flood Insurance etc, go to web: SBP – Hurricane Florence response

SBP is a national disaster resilience and recovery nonprofit whose mission is to shrink the time between disaster and recovery.

will offer Meals Ready to Eat (MREs), water and tarps to residents starting Wed, operating daily from 7 am to 7 pm.

North POD – Formerly The Rock Church now College Park Elementary School at 5301 Sidbury Road, Castle Hayne NC 28429

Central POD – CFCC Downtown Main Campus
700 N. Front Street, Wilmington, NC 28401.

South POD – Veteran’s Park – 840 Halyburton Memorial Parkway, Wilmington, NC 28412

If you can volunteer, please open this link and select your date and time.

Cape Fear Volunteer Center – Hurricane Florence Relief


Please refer to NC DOT for all information about state road conditions and the safest routes into the Cape Fear region. Road conditions are changing day to day, if you must be out on the roads, make sure safety comes first.

North Carolina Department of Transportation


People with life-threatening emergencies should call 911.
New Hanover County: or call (910) 798-6800
Brunswick County: or call (910) 253-5383
Pender County:

New Hanover County residents from questions about anything that is not an emergency, including what to do if you are running out of medication, who to call if you have a tree blocking your driveway or on your home or even where to find mental health resources, can call the (910) 798-6800 number.


Reporting downed trees/flooding within Wilmington City limits

To report trees or tree limbs blocking roadways within city limits call: (910) 341-7852 (leave a message if no one answers)
To report flooding or other stormwater issues within city limits call: (910) 341-4646 (leave a message if no one answers)


Before returning home, survivors should make a cleanup kit that includes rubber gloves, cleaning products, bleach, sponges, goggles, spatula, rubber boots, odor-control products, trash bags, hydrogen peroxide, adhesive bandages, antibiotic ointments and work towels.

Survivors should read these tips for staying safe BEFORE beginning the clean-up process.

Take precautions when returning home


If and when individual or public assistance money is approved for Hurricane Florence, it will be displayed here: FEMA – North Carolina Hurricane Florence

Survivors can register online with FEMA at or via smartphone at Applicants may also call 1-800-621-3362 or (TTY) 1-800-462-7585. For 711 Relay or Video Relay Services call 1-800-621-3362. The toll-free telephone numbers are open from 7 a.m. to 10 p.m. seven days a week.

Mold Removal Guidelines

A flood-damaged home needs special care to remove mold safely and effectively. Mold begins to grow on materials that stay wet longer than two or three days. The longer mold grows, the greater the health hazard and the harder it is to control. So, as soon as it is safe to return, don’t delay cleanup and dry out.